1. Information We Collect

We collect the following types of information:

A. Personal Information

Provided by you during:

• Account creation

• Placing an order

• Subscription to email/newsletters

• Contacting customer support

This may include:

• Full name

• Email address

• Phone number

• Shipping/Billing address

• Payment details (handled securely by Razorpay)

B. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Session data

• Cookies (small files stored on your browser)

All data is collected to improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Communicate order updates

• Provide customer support

• Improve website performance

• Send promotional emails (optional)

• Detect and prevent fraudulent transactions

• Ensure compliance with legal and financial requirements

We do not sell or share your personal information with any third-party marketers.

3. Payment & Financial Information (Razorpay Requirement)

All online payments on our website are processed securely through Razorpay, a trusted payment gateway.

• We do not store your credit/debit card number, CVV, UPI ID, or net banking details.

• Razorpay may collect specific information required for payment processing as per RBI guidelines.

• For their Privacy Policy, visit: https://razorpay.com/privacy/ (optional to link)

Your financial data is protected under industry-standard encryption.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve site performance

• Remember user preferences

• Analyze website traffic

• Show relevant offers

You can disable cookies from your browser settings, but some features may not function properly.

5. Sharing of Information

We may share your data only with:

• Trusted service providers (courier partners, payment gateways)

• IT/Hosting partners ensuring website functionality

• Government authorities when legally required

We do not sell your information to advertising agencies or third parties.

6. Data Security

We use:

• SSL encryption

• Secure servers

• Firewall protection

• Access-restricted systems

to ensure your information is safe.

However, no online platform is 100% risk-free, but we follow best practices to protect your data.

7. Your Rights

You can at any time:

• Request access to your stored information

• Update or correct your details

• Ask us to delete your data (unless legally required to retain it)

• Unsubscribe from promotional emails

Email: support@oroglowpro.com

8. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated date.

10. Contact Us

For questions or concerns about this Privacy Policy:
📧 Email: support@oroglowpro.com
📍 Location: Delhi, India

✔ Ready to Use

This Privacy Policy is:

✔ Razorpay-compliant
✔ Legally safe
✔ Professional & trust-building
✔ Fully formatted for Wix
✔ Suitable for cosmetics & personal care products

If you want, I can also:
✅ Add a “Privacy Policy” link in your footer text
✅ Create a “FAQ Page”
✅ Check your website again before submission to Razorpay